Describe the categories of the market complaints? : Pharmaceutical Guidelines

Describe the categories of the market complaints?

Interview Question #039 - Describe the categories of the market complaints?
Market complaints are categorized into three types and are as follows:
Critical: Complaints related to suspected contamination, adulteration and mislabeling are critical market complaints.
Major: Complaints related to the product not meeting its pre-determined critical specifications and damage to primary packaging are major market complaints.
Minor: Complaints related to the product not meeting non-critical quality attributes, or damage to secondary packaging or shortages etc are minor market complaints.



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