1. Introduction:
Skill Matrix is actually mapping all the knowledge, skill and attitude of the personnel. Skill Matrix would be beneficial for the organization and for the employee as well.
2. Application of Skill Matrix:
The application of Skill Matrix is in the Recruitment Process, Performance Appraisal, Training Need Identification, in Career Development and to assess the effectiveness of training.
The Skill Matrix Based on following Three Components,
- Knowledge
- Skill/ Ability
- Attitude
3. How to develop Skill Matrix:
The Skill Matrix can be developed with the combination of Knowledge, Skill and Attitude of the personnel.
This may be divided into three categories,
- Basic: Mostly deals with the knowledge of the individual.
- Intermediate: Mostly deals with the knowledge and Skill/ability of the individual.
- Advance: Mostly deals with the knowledge, Skill/ ability and attitude of the individual.
4. Applicability:
Basic: for Supervisory Staff
Basic + Intermediate: for Sectional In-charges
Basic + Intermediate + Advance: for Managers/ Departmental Heads.
5. Score:
Basic: Total No. of Work Areas x 10
Intermediate: Total No. of Work Areas x 20
Advance: Total No. of Work Areas x 30
6. Ranking:
Ranking Criteria
|
Scores
|
% age
|
Has no understanding to the Work-areas.
|
0
|
0 %
|
Has below average understanding to the Work-areas
|
10
|
25 %
|
Has average understanding to the Work-areas
|
20
|
50 %
|
Has above average but not complete understanding to the Work-areas
|
30
|
75 %
|
Has Complete understanding to the Work-areas
|
40
|
100 %
|
7. Formula:
A= (Basic Score x 10) + (Intermediate Score x 20)+ (Advance Score x 30) x 100
B= 40 x (No. of Basic Work-areas x 10) + (No. of Intermediate Work-areas x 20) + (No. of Basic Work-areas x 30)
C= A/B
8. Example:
S. No.
|
Work-areas
|
Score
|
1.
|
Should Clearly Understand his Job Description
|
30
|
2.
|
Basic knowledge of Validation, Calibration and Stability Studies
|
30
|
3.
|
Should understand the definition, application and importance of Validation
|
10
|
4.
|
The SOP’s of Department/ Section should be clearly understood.
|
10
|
5.
|
Knowledge about Validation Master Plan
|
10
|
6.
|
Knowledge about different types of Validation
|
20
|
7.
|
Knowledge about documentation being used in Section/ Department
|
10
|
8.
|
Should understand the definition, application and importance of Stability Studies
|
30
|
9.
|
The SOP of Stability Studies should be clearly understood.
|
20
|
10.
|
Knowledge about documentation being used for Stability Studies.
|
30
|
11.
|
Knowledge about the frequency of Ongoing and Accelerated Stabilities.
|
40
|
12.
|
Knowledge about the Storage Requirement of Ongoing and Accelerated Stabilities samples
|
40
|
13.
|
Knowledge about the Vendor’s Performance Evaluation
|
20
|
14.
|
Should understand the definition, application and importance of Calibration
|
30
|
15.
|
The SOP’s of Calibration Section should be clearly understood.
|
30
|
16.
|
Knowledge about documentation being used in Calibration Section
|
40
|
17.
|
Should know about the Frequency of Calibration of different devices.
|
40
|
18.
|
Knowledge about the handling and care of Master Calibrators.
|
40
|
19.
|
Ability to operate Computer
|
20
|
20.
|
Ability to systematically file and maintain documents and records.
|
30
|
21.
|
Should be well disciplined.
|
40
|
22.
|
Should be regular and punctual.
|
40
|
Total
|
610
|
|
S. No.
|
Work-areas
|
Score
|
1.
|
Ability to develop Validation Master Plan.
|
10
|
2.
|
Ability to perform Process Validation
|
10
|
3.
|
Ability to Conduct Method Validation
|
0
|
4.
|
Ability to Perform Cleaning Validation
|
10
|
5.
|
Ability to perform IQ, OQ & PQ
|
10
|
6.
|
Knowledge about the Sampling Protocol of Process, Method and Cleaning Validation
|
10
|
7.
|
Ability to perform Calibration of all devices
|
40
|
8.
|
Ability to develop Calibration Schedule
|
30
|
9.
|
Ability to interpret and collect data
|
30
|
10.
|
Ability to analyze the results
|
20
|
11.
|
Knowledge of the application of Statistical and Graphical Techniques.
|
10
|
12.
|
Ability to conduct Accelerated and Ongoing Stability
|
40
|
13.
|
Ability to develop Stability Study Schedule
|
30
|
14.
|
Ability to generate Stability Study Report.
|
30
|
15.
|
Ability to perform other activities of Quality Assurance
|
20
|
16.
|
Knowledge about GMP requirement
|
20
|
17.
|
Knowledge about the Standards of ISO 9001,
|
20
|
Total
|
340
|
|
S. No.
|
Work-areas
|
Score
|
1.
|
Complete knowledge of Validation
|
10
|
2.
|
Complete knowledge of Calibration
|
30
|
3.
|
Complete knowledge of Stability Studies
|
30
|
4.
|
Ability to prepare/ compile Master Validation Plan
|
0
|
5.
|
Ability to develop Validation Protocol/ and generate Validation report
|
0
|
6.
|
Analytical ability should be strong since the need to analyze results and data.
|
10
|
7.
|
Problem-solving attitude
|
20
|
8.
|
Should have managerial skills in the sense to manage different types of activities of Calibration and Validation Section.
|
10
|
9.
|
Should possess sharp memory.
|
20
|
10.
|
The ability of Time Management.
|
40
|
11.
|
Self Confidence should be high if the individual is the sole handler of the section/ department.
|
20
|
12.
|
Ability to interact should be high since deals with various departments
|
30
|
13.
|
Ability to priorities work since a lot of work has to be done as per set deadlines.
|
20
|
14.
|
All the company policies should be clearly understood.
|
20
|
Total
|
260
| |
9. Final Score:
(Basic Score x 10) + (Intermediate Score X 20) + (Advance Score X 30) X 100
40 X (No. of Basic Work-areas x 10) + (No. of Intermediate Work-areas x 20) + (No. of Advance Work-areas x 30)
40 = Maximum Marks
(610 x 10) + (340 x 20) + (260 X 30)
= _____________________________ X 100
40 x (22 x 10) + (17 x 20) + (14 x 30)
6100 + 6800 + 7800
= ________________ x 2.5
220 + 340 + 420
20700
= _____ x 2.5
980
51750
= _____
980
= 52.806 %
10. Conclusion:
From above “Skill Matrix” it is observed that the employee is well trained in Calibration and Stability Studies; however, he requires effective in-house training of Validation. Training will be given according to above mentioned Work-areas to enhance the Knowledge, Skill and Attitude. “Skill Matrix” will be reviewed after every 6 Months to assess the effectiveness of training.
Submitted By:
M. Fakhir Khaleeq
QA/ QC Manager
SWISS Pharmaceutical (Pvt.) Ltd.
Karachi, Pakistan.
E-mail- mfakhir@yahoo.com
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