Get the latest updates from us for free
Android App

Skill Matrix - Evaluation of Training in Pharmaceutical


Learn concept and how to evaluate the effectiveness of any training regarding knowledge, ability and attitude of employees in pharmaceutical.

1.   Introduction:

Skill Matrix is actually mapping all the knowledge, skill and attitude of the personnel. Skill Matrix would be beneficial for the organization and for the employee as well.

2.   Application of Skill Matrix:

The application of Skill Matrix is in the recruitment Process, Performance Appraisal, Training Need Identification, in Carrier Development and to assess the effectiveness of training. 
The Skill Matrix Based on following Three Components,
  • Knowledge
  • Skill/ Ability
  • Attitude

3.   How to develop Skill Matrix:

The Skill Matrix can be developed with the combination of Knowledge, Skill and Attitude of the personnel.
    This may be divided into three categories,
  • Basic: Mostly deals with the knowledge of the individual.
  • Intermediate: Mostly deals with the knowledge and Skill/ability of the individual.
  • Advance: Mostly deals with the knowledge, Skill/ ability and attitude of the individual.

4.   Applicability:

Basic:   for Supervisory Staff
Basic + Intermediate:   for Sectional In-charges
Basic + Intermediate + Advance: for Managers/ Departmental Heads.

5.   Score:

Basic:                    Total No. of Work Areas x 10
Intermediate:        Total No. of Work Areas x 20
Advance:               Total No. of Work Areas x 30

6.   Ranking:


Ranking Criteria
Scores
% age
Has no understanding to the Work-areas.
0
0 %
Has below average understanding to the Work-areas
10
25 %
Has average understanding to the Work-areas
20
50 %
Has above average but not complete understanding to the Work-areas
30
75 %
Has Complete understanding to the Work-areas
40
100 %

7.   Formula:

A= (Basic Score x 10) + (Intermediate Score x 20)+ (Advance Score x 30) x 100
B= 40 x (No. of Basic Work-areas x 10) + (No. of Intermediate Work-areas x 20) + (No. of Basic Work-areas x 30)
C= A/B

8.   Example:


i.   Basic Work-areas


S. No.
Work-areas
Score
1.             
Should Clearly Understand his Job Description
30
2.             
Basic knowledge of Validation, Calibration and Stability Studies
30
3.             
Should understand the definition, application and importance of Validation
10
4.             
The SOP’s of Department/ Section should be clearly understood.
10
5.             
Knowledge about Validation Master Plan
10
6.             
Knowledge about different types of Validation
20
7.             
Knowledge about documentation being used in Section/ Department
10
8.             
Should understand the definition, application and importance of Stability Studies
30
9.             
The SOP of Stability Studies should be clearly understood.
20
10.          
Knowledge about documentation being used for Stability Studies.
30
11.          
Knowledge about the frequency of Ongoing and Accelerated Stabilities.
40
12.          
Knowledge about the Storage Requirement of Ongoing and Accelerated Stabilities samples
40
13.          
Knowledge about the Vendor’s Performance Evaluation
20
14.          
Should understand the definition, application and importance of Calibration
30
15.          
The SOP’s of Calibration Section should be clearly understood.
30
16.          
Knowledge about documentation being used in Calibration Section
40
17.          
Should know about the Frequency of Calibration of different devices.
40
18.          
Knowledge about the handling and care of Master Calibrators.
40
19.          
Ability to operate Computer
20
20.          
Ability to systematically file and maintain documents and records.
30
21.          
Should be well disciplined.
40
22.          
Should be regular and punctual.
40
Total
610


Skill Matrix - Basic Work-areas


ii.   Intermediate Work-areas:


S. No.
Work-areas
Score
1.             
Ability to develop Validation Master Plan.
10
2.             
Ability to perform Process Validation
10
3.             
Ability to Conduct Method Validation
0
4.             
Ability to Perform Cleaning Validation
10
5.             
Ability to perform IQ, OQ & PQ
10
6.             
Knowledge about the Sampling Protocol of Process, Method and Cleaning Validation
10
7.             
Ability to perform Calibration of all devices
40
8.             
Ability to develop Calibration Schedule
30
9.             
Ability to interpret and collect data
30
10.          
Ability to analyze the results
20
11.          
Knowledge of the application of Statistical and Graphical Techniques.
10
12.          
Ability to conduct Accelerated and Ongoing Stability
40
13.          
Ability to develop Stability Study Schedule
30
14.          
Ability to generate Stability Study Report.
30
15.          
Ability to perform other activities of  Quality Assurance
20
16.          
Knowledge about GMP requirement
20
17.          
Knowledge about the Standards of ISO 9001, EMS 14001 and OHSAS 18001
20
Total
340

Skill Matrix - Intermediate Work-areas

iii.   Advance Work-areas:


S. No.
Work-areas
Score
1.
Complete knowledge of Validation
10
2.
Complete knowledge of Calibration
30
3.
Complete knowledge of Stability Studies
30
4.
Ability to prepare/ compile Master Validation Plan
0
5.
Ability to develop Validation Protocol/ and generate Validation report
0
6.
Analytical ability should be strong since need to analyze results and data.
10
7.
Problem solving attitude
20
8.
Should have managerial skills in the sense to manage different types of activities of Calibration and Validation Section.
10
9.
Should possess sharp memory.
20
10.
Ability of Time Management.
40
11.
Self Confidence should be high, if the individual is the sole handler of the section/ department.
20
12.
Ability to interact should be high since deals with various departments
30
13.
Ability to priorities work since a lot of work has to be done as per set deadlines.
20
14.
All the company polices should be clearly understood.
20
Total
260

Skill Matrix - Advance Work-areas

9.   Final Score:


(Basic Score x 10) + (Intermediate Score X 20) + (Advance Score X 30) X 100
­­­­40 X (No. of Basic Work-areas x 10) + (No. of Intermediate Work-areas x 20) + (No. of Advance Work-areas x 30)

40 = Maximum Marks

          (610 x 10) + (340 x 20) + (260 X 30)
=       _____________________________  X 100
          40 x (22 x 10) + (17 x 20) + (14 x 30)

          6100 + 6800 + 7800
=       ________________   x 2.5
          220 + 340 + 420

          20700
=       _____  x 2.5
          980

          51750
=       _____
          980

=         52.806 %

10.   Conclusion:      

From above “Skill Matrix” it is observed that the employee is well trained in Calibration and Stability Studies; however he requires effective in-house trainings of Validation. Trainings will be given according above mentioned Work-areas to enhance the Knowledge, Skill and Attitude. “Skill Matrix” will be reviewed after every 6 Months to assess the effectiveness of trainings.

Submitted By:
M. Fakhir Khaleeq
QA/ QC Manager
SWISS Pharmaceutical (Pvt.) Ltd.
Karachi, Pakistan.
E-mail- mfakhir@yahoo.com
Ankur Choudhary is India's first professional pharmaceutical blogger, author and founder of Pharmaceutical Guidelines, a widely-read pharmaceutical blog since 2008. Sign-up for the free email updates for your daily dose of pharmaceutical tips.
Email: .moc.enilediugamrahp@ofni Need Help: Ask Question


Be the first to comment!

Post a Comment