Communication Skills: Introduction, Definition and the Importance of Communication : Pharmaguideline

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Communication Skills: Introduction, Definition and the Importance of Communication

In the arts and sciences, communication is a key component. Reading and writing, speaking and listening are all involved in communication.


In the arts and sciences, communication is a key component. Reading and writing, speaking and listening are all involved in communication, but there is also the aspect of nonverbal communication, code transmissions, messages conveyed through music, and communications through many other means. Though you communicate simply by being within the world, learning and deliberately exploiting your abilities to improve verbal and visual communication skills is important. Verbal communication expresses how we feel and what we expect from others. In addition, it alters our relationship with others, utilizing victimizing language. Knowledge and awareness of a number of communication elements will go a long way to boosting what we tend to do when we communicate in person.


Transmitting information from one place, person, or cluster to another is communication. All communications consist of three additional components besides the sender, message, and recipient. Communication is a very complicated subject, although it may seem simple. An enormous variety of things can happen during the transmission of the message from sender to recipient. As such, they reflect our emotions, the conditions of culture, the medium of communication, and even our location.

Communication is important

1. The idea of co-ordination

A manager should explain the goals of the structure, how they will accomplish them, as well as the social interactions among the workers. It facilitates collaboration between numerous staff members as well as departments at the same time. Coordination is however dependent upon the communication within the organization.

2. Fluent operating

A manager's role is to ensure that a company runs smoothly and efficiently by coordinating its human and physical aspects. Communication is crucial to this coordination.

3. The idea of deciding

A manager needs data when making decisions, so proper communication provides it. In the absence of data, it is impossible to make any decisions. Consequently, communication is the key to making appropriate decisions.

4. Increased social control potency

Employees are assigned jobs under his direction and he explains the aims and problems of the company. Every step in this process involves communicating. For the managers and ultimately for the whole organization, communication is very important for fast and effective performance.

5. Increased co-operation and structure peace

By using a two-way communication method, employees can cooperate and develop a close bond with each other as well as with the management team. This results in fewer frictions within the workplace and in a more peaceful working environment.

6. Boosts Morale of the workers

Good communication helps employees cope with the physical and social demands of their jobs. Good communication also improves relationships among employees. An associate economic communication system enables the management to inspire, influence and satisfy their subordinates, which occurs successively to boost their morale and keep them motivated.

Various forms of communication are used informally and formally, including:
A formal communication would be one that follows the formal channels specified in an organisation's hierarchy. Ideally, it should occur between two senior and subordinate employees, or two employees of the same cadre. Communications in the workplace square measure usually documented and filed, whether they are oral or written.

In formal communication, there are three main types of networks:
single chain: The communication between each superior and his subordinate flows through one chain during this style of network.

The wheel represents a system in which all subordinates communicate with their superiors solely through him.

Circular: Communication moves in a circle during this type of network. Everyone is ready to converse only with his/her 2 closest friends.

Free flow: Everyone will have the opportunity to speak with each other freely in this network. The communication is unrestricted.

Inverted V: Subordinates are permitted to speak with both their immediate superior and their superior's superior in this style of network. Within the further case, communication is only allowed at the discretion of the superior.

An informal communication is one in which formal channels are not used or which does not adhere to the rules of formal communication. It is usually referred to as the "grapevine" because it is disseminated throughout the organization and all directions are given without any regard for the authority.

Informal communications tend to spread quickly, often become distorted, and it's very hard to notice their source. Rumours are also caused by informal communication. Rumors and informal discussions which negatively affect the work environment generally lead to poor performance on the job.

In general, these channels can also be helpful because they provide information quickly, so they are also helpful to managers from time to time. Furthermore, managers use informal channels in order to communicate information and get a sense of how subordinates react to it.
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Ankur Choudhary is India's first professional pharmaceutical blogger, author and founder of, a widely-read pharmaceutical blog since 2008. Sign-up for the free email updates for your daily dose of pharmaceutical tips.
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